Cleveland Rape Crisis Center Privacy Policy

Cleveland Rape Crisis Center respects your privacy.

This Privacy Policy explains how Cleveland Rape Crisis Center (“CRCC”, “we,” “us,” or “our”) collects and uses information you choose to share with us—like when you fill out a form, sign up for emails, or contact us through our website. We only use this information to help us serve you better.

By using our website, you confirm that you have read and understood this Privacy Policy and consent to the collection, use, disclosure, and processing of your information, including personal data, as outlined herein.

What Personal Information Do We Collect?

When you use our website—for example, to request services, sign up for a training, make a donation, or join our email list—we may ask you to share some personal information. This can include:

Your name
Your address
Your phone number
Your email address
Where you work or what organization you’re part of
Information about any donations you make, including the amount
Other details like age, gender, race, or sexual orientation, which some of our funders ask for to help us better understand and serve our community

How Does Your Information Help Us?

Here’s how we use the information you give us:

To follow up when you reach out for services or support
To send you emails about trainings, events, and helpful resources
To process donations you make to support our work
To send monthly updates through our email newsletter
To review job, volunteer, or internship applications
To improve how we reach and support survivors in our communities

We also use website tools like Google Analytics to understand how visitors use our site. This helps us improve your experience and report on our impact to our funders and supporters.

Information Collected Using ‘Cookies’

We use cookies to make our website work efficiently and to better understand how visitors use our site. Cookies are small pieces of data stored in your browser when you visit a website and are used to collect information about your visit, such as pages viewed and links clicked. This helps us improve our content and user experience.

How We Protect Your Information

CRCC uses tools and secure systems, like encryption, to protect your personal information. We limit access to your information to our staff or trusted contractors who need it in order to provide services to you. While we work hard to keep your data safe, we can’t guarantee perfect security.

About Donations

If you make a donation through our website, we may ask for your credit card number and its expiration date. This information is used only to process your payment. We do not store it, and we never share it with anyone for any other reason.

Links to Other Websites

Our website may include links to other sites, but we don’t manage those sites or their privacy rules. Please take a moment to review their privacy policies so you know how your information is handled.

For Parents and Caring Adults

Your child’s privacy is important to us. CRCC does not ask for, distribute, or keep children’s personally identifiable information. We encourage parents and guardians to talk with kids about using the internet safely and responsibly. If you have any questions or concerns, we’re here to help—just contact us.

Opt Out of Emails

If you previously subscribed to our monthly email list and would like to unsubscribe from future emails, please click the “Unsubscribe” button at the bottom of any email you have received from us.

Questions?

If you have any questions about our privacy policy, please reach out to us at: https://clevelandrapecrisis.org/contact/