Careers

Do you want to be surrounded at work every day by amazing people who inspire you to be your best? Check out these exciting new positions and careers at Cleveland Rape Crisis Center.  Innovative, passionate and fun professionals are encouraged to apply now to be a part of our growing team.

Cleveland Rape Crisis Center has been named a 2019 Top Workplace in Northeast Ohio.

The Center offers a work environment like no other, in addition to a competitive compensation and benefits package.  Come see for yourself.

How to Apply

To apply, email your resume and cover letter to apply@clevelandrcc.org with the position you are applying for in the subject line, or mail them to: (Specify Position), Cleveland Rape Crisis Center, The Halle Building, 1228 Euclid Ave., Suite 200, Cleveland, OH 44115.  No phone calls, please.

Interested in an internship?  Read more about our internship program.


Cleveland Rape Crisis Center is dedicated to building a culturally diverse and pluralistic staff committed to teaching and working in a multicultural environment. Qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Openings

Client Services Specialist – Ashtabula Office

Position Summary:

This position is responsible for providing outstanding trauma informed client/customer service to all clients calling and coming to CRCC, and will be the primary contact for all administrative needs relating to CRCC’s client serving department in the Ashtabula Office. This position provides reception coverage and lends administrative support to the agency at large. This position further performs work of a specialized, confidential nature on matters that impact clients, counselors and contract compliance.  Excellent organizational, administrative and communication skills and attention to detail are a must.

Click here for full job description.

Qualifications:

Education and Experience

  • Related Degree/Certificate or (3) three years’ experience as an Administrative Assistant including experience with database management, MS Word and Excel, information/materials development, and desktop publishing programs. Must be able to maintain highly confidential medical files and records.

Skills and Requirements

  • Must complete forty (40) hour victim advocacy service training
  • Computer competencies in Microsoft Office
  • Must be detail-oriented
  • Skills in compiling and analyzing data
  • Skills in managing and coordinating multiple tasks with complex components
  • Good communication (written and verbal)
  • Comfort with and sensitivity to needs/expectations of clients and professionals with varied ethnic, socioeconomic, and philosophical perspectives
  • Knowledge of sexual assault issues and the impact on victims and families preferred
  • Ability to function as team member of a unit and the agency as a whole
  • Must have schedule flexibility on occasion
  • Must have reliable access to transportation
  • Must adhere to professional ethics and agency policy on confidentiality

Hours of Work:

This is a part-time position (20-hours a week) requiring flexible hours of work for the purpose of meeting the need of survivor of sexual assault – some evenings and weekend hours required.

Salary: Commensurate with experience.

Clinical Manager/Trauma Therapist – Shaker Square

Position Summary:

The Clinical Manager/Trauma Therapist oversees all clinical activities at the Shaker Square Office so survivors of rape, sexual abuse and sex trafficking receive timely services, support and education. The Manager will also provide direct counseling services to clients and their supporters and carries a caseload. The Manager will work closely with the Clinical Director regarding client and clinical issues, and with the other Managers and the Client Services Coordinator at Shaker Square to assure the office operates efficiently.

Click here for full job description.

Qualifications:

  • Experience providing clinical oversight
  • Experience and knowledge in working with survivors of sexual abuse and rape
  • Knowledge in recovery, mental health and other co-occurring disorders
  • Experience in working with addictions
  • Experience in crisis intervention and conflict resolution skills
  • Excellent interpersonal skills and the ability to maintain a positive collaborative relationship among staff
  • Ability to work in a fast-paced, dynamic environment
  • Ability to start up and maintain program

Experience:

  • 3+ years direct clinical service with survivors of sexual violence required.

Education/Training:

Master’s degree in Social Work or Counseling, with valid OH license.

Hours of Work:

This is a full time position (40-hours a week) requiring flexible hours (evenings and weekends) of work. This position has a flexible schedule for the purpose of meeting the needs of survivors of sexual assault.

Salary: Commensurate with experience.

Client Services Specialist – Lake County

Position Summary:

This position is responsible for providing outstanding trauma informed client/customer service to all clients calling and coming to CRCC, and will be the primary contact for all administrative needs relating to CRCC’s client serving department. This position provides reception coverage and lends administrative support to the agency at large. This position further performs work of a specialized, confidential nature on matters that impact clients, counselors and contract compliance.  Excellent organizational, administrative and communication skills and attention to detail are a must.

Click here for full job description.

Qualifications:

Education and Experience

  • Related Degree/Certificate or (3) three years’ experience as an Administrative Assistant including experience with database management, MS Word and Excel, information/materials development, and desktop publishing programs. Must be able to maintain highly confidential medical files and records.

Skills and Requirements

  • Must complete forty (40) hour victim advocacy service training
  • Computer competencies in Microsoft Office
  • Must be detail-oriented
  • Skills in compiling and analyzing data
  • Skills in managing and coordinating multiple tasks with complex components
  • Good communication (written and verbal)
  • Comfort with and sensitivity to needs/expectations of clients and professionals with varied ethnic, socioeconomic, and philosophical perspectives
  • Knowledge of sexual assault issues and the impact on victims and families preferred
  • Ability to function as team member of a unit and the agency as a whole
  • Must have schedule flexibility on occasion
  • Must have reliable access to transportation
  • Must adhere to professional ethics and agency policy on confidentiality

Hours of Work:

This is a part-time position (20-hours a week) requiring flexible hours of work for the purpose of meeting the need of survivor of sexual assault – some evenings and weekend hours required.

Salary: Commensurate with experience.

Victim Services Coordinator

Position Summary:

The Victim Services Coordinator is charged with leading various projects to enhance the overall work of the Victim Services Team and improve the quality of services for clients, while also carrying a case load. The Victim Services Coordinator shares minimal management responsibilities delegated by the Director of Anti Trafficking to ensure that team members have adequate supervision and administrative/programmatic support to be effective in their role. The Victim Services Coordinator will provide trauma informed crisis and ongoing support and advocacy to survivors as they navigate the criminal justice system. This position will be an active member of the Cuyahoga County Sexual Assault Response Team (SART), Human Trafficking Taskforce and assist with providing training for law enforcement, prosecutors, judges, and other community professionals.

Click here for full job description.

Qualifications:

Bachelor’s degree with Two (2) years of full-time (or the equivalent of full-time) experience providing direct services to the community in a criminal justice or human services program AND one (1) year of experience in a public safety, health, social services or community-based program required. Victim Advocacy experience is a MUST; demonstrated experience in project management and coordination; demonstrated fairness and sound judgment; demonstrated ability to manage and prioritize multiple and simultaneous requests for services; ability to assess client needs and demonstrated ability to identify appropriate initial response plans; to remain calm and reassuring in crisis situations and to intervene appropriately; Must have ability to build relationships, collaborate internally and externally, and communicate effectively with diverse audiences, staff, volunteers and partners both verbally and in writing; able to assess the needs of clients under emotional stress and refer to appropriate resource, handle graphic accounts of crimes, interact effectively with emotionally upset survivors; Maintain confidentiality of information; Must be able to travel in North East Ohio and have valid driver’s license.

Hours of Work:

This is a full-time position (40-hours a week) requiring flexible hours of work for the purpose of meeting the need of survivor of sexual assault – some evenings and weekend hours required.

Salary: Commensurate with experience.

Client Access Specialist – FT and PT Hours

Position Summary:

This position is responsible for providing CRCC’s 24-Hour Support Services including survivor care in Hospitals and Police Stations, as well as Phone and Text/Chat Hotline coverage to ensure all survivors and co-survivors of sexual abuse, rape and human trafficking in Northeast Ohio have immediate 24/7 access to support, education, crisis stabilization and follow up services. This position is also responsible for assessing callers’ needs, gathering information from callers requesting survivor services, and linking callers to the appropriate CRCC service(s) or other resources outside the center as necessary. Additional responsibilities of this position include receiving all incoming calls to the agency and transferring callers to appropriate staff, providing exceptional, trauma-informed client/ customer service to all who call or visit CRCC, providing reception coverage in the absence of a volunteer, and lending administrative support to the agency at large. Bilingual (English/Spanish) candidates preferred.

Crisis Intervention Duties and Responsibilities (25-40%):

  • Cover CRCC 24/7 response to survivors through Face to Face (F2F) Victim Support and 24-Hour Phone and Text/Chat Hotlines.
  • Support survivors as a F2F Crisis Intervention Specialist
  • Respond to emergency departments, police stations, social service organizations and other safe places in Cuyahoga, Lake and Geauga counties to provide survivors and their friends and family members with information, support, resources and crisis stabilization
  • Facilitate communication with law enforcement, medical professionals and others on behalf of the survivor
  • Link survivors and co-survivors to CRCC services
  • Support survivors and co-survivors on Phone and Text/Chat Hotline
  • Communicate with survivors of sexual assault, their friends and family members, area professionals, law enforcement, social workers and others
  • Assist survivors with trauma informed crisis stabilization techniques
  • Provide support, information and referrals
  • Support CRCC Volunteers
  • Support survivors for Project STAR
  • Respond to emergency departments, police stations, or other approved locations to provide crisis intervention, support, education, and advocacy to survivors and co- survivors
  • Facilitate interactions between survivors and medical staff, law enforcement and victim services personnel, and/or secondary survivors.
  • Link survivors and co-survivors to CRCC services
  • Complete and submit required paperwork for programmatic, scheduling and financial purposes
  • Provide timely documentation of all services provided
  • Participate in regular team meetings
  • Perform other administrative duties as assigned

Intake Duties and Responsibilities (Approx. 30%):

  • Responsible for initial intakes and needs assessments of all primary and secondary survivors (includes other service providers) calling the agency.
  • Accurately gathers necessary information about clients and documents information in Apricot electronic database.
  • Refers survivors of sexual violence and their families to appropriate community agencies such as legal services; long term counseling; for medical, mental, physical, social and educational needs.
  • Maintains effective communication with Therapeutic Services and Advocacy Team members for service coordination and to assure timely services for all survivors.
  • Assists in administrative duties as assigned by supervisor

Client Support Duties and Responsibilities (Approx. 30%):

  • Provide CRCC clients and visitors with assistance and information
  • Receive all incoming calls, provide information and transfer/refer callers to appropriate staff
  • Assure that all clients and visitors are greeted warmly and that they are directed to the most appropriate source in a timely manner
  • Update client information, such as addresses and phone numbers, in Apricot database as needed
  • Train volunteer receptionists, as needed
  • Follow opening/closing procedures and on-going maintenance procedures for reception area, children’s therapy room, copier and equipment rooms, staff café and all meeting spaces in the absence of a volunteer

Qualifications: Required: minimum of one-year experience in a social services position. BA in related field preferred, LSW preferred. Experience working with trauma is preferred. Knowledge of intake procedures is a plus. The ideal candidate will possess knowledge of cultural diversity and working with minorities; knowledge of community resources and social service providers. Must be able to work well with staff and to communicate effectively. Ability to handle crisis situations with a minimum of supervision. Excellent interpersonal and organizational skills required. Bilingual (English/Spanish) candidates preferred.

Hours of Work:

This is a non-exempt position. Full-time and Part-time hours available. Flexibility in scheduling is necessary and evening, nights, weekend, and holiday hours are required. Must have valid Ohio driver’s license and reliable transportation.

Salary: Commensurate with experience.

PRN Trauma Therapist (Adult and Child)

Position Summary:

Cleveland Rape Crisis Center is looking for experienced PRN Trauma Therapists to provide individual and group therapeutic services to survivors (of all ages) of rape and sexual abuse, as well as to non-offending family members, guardians, and other close supporters. PRN Trauma Therapists are expected to independently manage an agreed upon case load to ensure that all clients receive timely services, regular supervision and training provided. Applicants must have experience with trauma treatment, co-occurring disorders such as addictions and mental illness.

Qualifications:

LISW OR LPCC required. At least 2 years of experience working with survivors of sexual assault and knowledge of trauma treatment  is required.  Knowledge of working with children is a plus.

Hours of Work: 

Hours are and number of hours worked are negotiable and flexible. Evening and weekend hours are available and preferred.

Victim Specialist (Child Advocacy Center) Part-time

Position Summary:

The part-time Victim Specialist is primarily responsible for providing trauma informed crisis and ongoing support and advocacy to child sexual abuse and rape survivors in the medical (acute and non-acute) and judicial systems. The Victim Specialist provides a broad range of services to empower a survivor including, but not limited to: educating and facilitating the victim’s family’s decision making, serving as a liaison between agencies, accompanying/staying with the victim during court appointments, conducting safety planning. The Victim Specialist is a member of the Child Advocacy Center’s Multidisciplinary Team. The victim advocate will also assist with providing training for law enforcement and other community professionals.

Click here for full job description.

Qualifications:

Associates’ degree with two years of experience in a related field providing direct services to the community in a human services program, or five years’ work experience in a related field required.  Must have ability to build relationships, collaborate internally and externally, and communicate effectively with diverse audiences, staff, volunteers and partners both verbally and in writing; able to assess the needs of clients under emotional stress and refer to appropriate resources, handle graphic accounts of crimes, interact effectively with emotionally upset survivors; Maintain confidentiality of information; Must be able to travel in North East Ohio and have valid OH driver’s license.

Hours of Work:

This is a part-time position (20-hours a week) requiring flexible hours of work for the purpose of meeting the needs of survivors of sexual assault – some evenings and weekend hours as needed. 

Salary: Commensurate with experience.

Director of Clinical Services

Position Summary:

The Director of Clinical Services is responsible for the management and day-to-day operation of Cleveland Rape Crisis Center’s Therapeutic Services Department, and provides vision and leadership to ensure quality service provision and coordination of services to survivors and co-survivors of rape, sexual abuse and human trafficking. In collaboration with the CPO, the Director is responsible for the quality assurance and improvement of all clinical programs and services; and to inform training and supervision needs of clinical staff. The Director is also responsible for a trauma informed experience of clients and visitors in CRCC’s main office by effectively supervising the downtown Client Services Specialist.

Click here for full job description.

Qualifications:

  • Experience providing clinical supervision and ability to supervise per OCSWMFT Board
  • Experience and knowledge in working with survivors of sexual abuse and rape
  • Knowledge of recovery, mental health (including diagnosing) and other co-occurring disorders
  • Experience in working with addictions
  • Experience in crisis intervention and conflict resolution skills
  • Excellent interpersonal skills and the ability to maintain a positive collaborative relationships among staff
  • Ability to delegate and empower staff
  • Balance ability to think strategically as well as maintain day to day team operations
  • Experience working with various funding streams such as Medicaid other third party sources
  • Management/Leadership experience
  • Ability to work in a fast-paced, fast- changing, dynamic environment
  • A multitasking spirit to handle tough situations and stringent circumstances
  • Excellent oral and written communication skills and time management skills
  • 5+ years direct clinical service with survivors of sexual violence required
  • 7 + years of experience providing clinical supervision; staff management and team leadership
  • Must have experience managing programs, knowledge of CARF standards preferred

Hours of Work:

This is a full-time position (40-hours a week) requiring flexible hours of work for the purpose of meeting the needs of survivors of sexual assault – some evenings and weekend hours required. 

Salary: Commensurate with experience.

Director of Access to Care

Position Summary:

The Director of Access to Care is responsible for the management and day-to-day operation of Cleveland Rape Crisis Center’s Intake, Access to Care and Case Management Departments; provides vision and leadership to ensure quality service provision and coordination of care to survivors and co-survivors of rape, sexual abuse and human trafficking. In collaboration with the CPO, the Director is responsible for the quality assurance and improvement of all programs and services; and to inform training and supervision needs of clinical staff.

Click here for full job description.

Qualifications:

  • Experience providing supervision, management and leadership to multiple teams and team managers
  • Experience and knowledge working with survivors of sexual abuse and rape (or other traumas)
  • Knowledge of recovery, mental health and other co-occurring disorders
  • Experience in crisis intervention and conflict resolution
  • Excellent interpersonal skills and the ability to maintain a positive collaborative relationships among staff
  • Ability to delegate and empower staff
  • Balance ability to think strategically as well as maintain day to day team operations
  • Ability to work in a fast-paced, fast- changing, dynamic environment
  • A multitasking spirit to handle tough situations and stringent circumstances
  • Excellent oral and written communication skills and time management skills
  • Must be comfortable with texting and web chat technologies; as well as other data management systems
  • 5+ years direct service with survivors of sexual violence or other forms of trauma required
  • 7 + years of experience in a management/supervisory/leadership capacity

Hours of Work:

This is a full-time position (40-hours a week) requiring flexible hours of work for the purpose of meeting the needs of survivors of sexual assault – some evenings and weekend hours required. 

Salary: Commensurate with experience.

Trauma Therapist

Position Summary:

The Trauma Therapist provides individual and group therapeutic services to all survivors of rape and sexual abuse, as well as to non-offending family members, guardians, and other close supporters. The Trauma Therapist has a productivity requirement of 30% and is expected to independently manage a case load to ensure that all clients receive timely services. The Trauma Therapist has experience with co-occurring disorders such as addictions and severe mental illness.

Click here for full job description.

Qualifications:

  • Master’s degree in Social Services, Counseling, Art Therapy and/or a related field, with valid OH license (LSW, LISW, PCC).
  • 2+ years direct clinical experience with survivors of sexual violence required.
  • Experience using evidence-based modes of therapy.
  • Excellent communication and interpersonal skills in order to establish and maintain positive relationships with clients, families, peers, and community representatives.

Hours of Work: 

This is a full time position (40-hours a week) requiring flexible hours (evenings and weekends) of work. This position has a flexible schedule for the purpose of meeting the needs of survivors of sexual assault.

Salary: Commensurate with experience.

Bilingual Trauma Therapist Contract Position 

Position Summary:

Cleveland Rape Crisis Center is looking for a PRN Contract bilingual (English/Spanish) Trauma Therapist for our Lake County/Mentor office. The Trauma Therapist will provide individual and group therapy to Spanish-speaking clients at negotiable hours.

Qualifications:

LISW OR LPCC required. At least 2 years of experience working with survivors of assault and knowledge of working with adults/adolescents is required.  Knowledge of working with children is a plus.

Hours of Work: 

Hours are negotiable.

Rate is $35 an hour and includes administrative time.