Careers

Do you want to be surrounded at work every day by amazing people who inspire you to be your best? Check out these exciting new positions and careers at Cleveland Rape Crisis Center.  Innovative, passionate and fun professionals are encouraged to apply now to be a part of our growing team.

Cleveland Rape Crisis Center has been named a 2017 Top Workplace in Northeast Ohio.

The Center offers a work environment like no other, in addition to a competitive compensation and benefits package.  Come see for yourself.

How to Apply

To apply, complete the online job application form or mail your resume and cover letter to (Specify Position), Cleveland Rape Crisis Center, The Halle Building, 1228 Euclid Ave., Suite 200, Cleveland, OH 44115.  No phone calls, please.

Interested in an internship?  Read more about our internship program.


Cleveland Rape Crisis Center is dedicated to building a culturally diverse and pluralistic staff committed to teaching and working in a multicultural environment. Qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Openings

Client Services Specialist – Eastside Shaker Square

Position Summary:

This position is responsible for providing outstanding trauma informed client/customer service to all clients calling and coming to CRCC. This position provides reception coverage and lends administrative support to the Program Teams, including the Chief Program Officer, and the agency at large.  In that capacity, the CSS project manages a variety of client experience improvement initiatives. This position further performs work of a specialized, confidential nature on matters that impact clients, counselors and contract compliance.  Excellent organizational, administrative and communication skills and attention to detail are a must. Click here for full job description.  

Qualifications:

  • High School diploma and 2 – 3 years of experience in a similar role, or a college degree
  • Proficient in MS Word and Excel
  • Client/customer-service oriented approach to work

Skills and Requirements

  • Computer competencies in Microsoft Office
  • Must be detail-oriented
  • Skills in managing and coordinating multiple tasks with complex components
  • Excellent communication skills (written and verbal)
  • Comfort with and sensitivity to needs/expectations of clients and professionals with varied ethnic, socioeconomic, and philosophical perspectives
  • Knowledge of sexual assault issues and the impact on victims and families preferred
  • Ability to function as team member of a unit and the agency as a whole
  • Must be willing to work a flexible schedule to meet the needs of clients/visitors
  • Must have reliable access to transportation
  • Must adhere to professional ethics and agency policy on confidentiality

Hours of Work:  This is a full time position (40-hours a week).

Salary: Commensurate with experience.

Manager of Integrated Care

Position Summary:

The Manager of Integrated Care is the key member and lead of CRCC client’s multi-disciplinary care team (MDCT), which include other professionals from case management, victim services, 24-hour services, Project STAR, the clinical team and outside professionals. The manager regularly communicates with clients to ensure services are delivered in a trauma informed, most effective and comprehensive way possible, and client’s barriers to receiving services are addressed. The care team members meet regularly with one another, and with the client, to monitor progress and make adjustments to the client’s care plan when necessary. The manager plays an instrumental role, serving as the care team coordinator and the client’s main point of contact, keeping everyone in touch, up to date and on the same page. The Manager of Integrated Care also heads up numerous client experience improvement initiatives in close collaboration with the Chief Program Officer and CRCC Program Directors. Click here for full job description.

Qualifications:

BSW/MSW, or relevant degree in related field, minimum of 5 years of experience as a social service provider, LSW/LISW preferred. The ideal candidates will posses knowledge of trauma, sexual violence, mental illness, substance abuse; knowledge of cultural diversity and working with a wide variety of populations. Must have experience in project management and/or program development. High level of comfort with client data bases, data management; computer proficient. Must be able to work well with community members and staff, and to communicate effectively. Must be able to organize complex ideas and be action oriented. Ability to handle crisis situations with a minimum of supervision. Excellent interpersonal skills required.

Hours of Work:  This is a full time position (40-hours a week).

Salary: Commensurate with experience.

Outreach Coordinator

Position Summary:

The Outreach Coordinator’s primary responsibility is to drive clients to CRCC services. This is accomplished by developing and managing ongoing relationships with community partners to build trust, knowledge and quality referral systems that connect clients to CRCC services. The Outreach Coordinator is responsible for the coordination and implementation of on-the-ground outreach tactics in the Cuyahoga County area. This includes tracking data to ensure success metrics are met. The Outreach Coordinator provides education and outreach services to individuals, groups and organizations across Cuyahoga County, to increase knowledge of CRCC services, awareness and utilization of CRCC services and the prevalence/impact of rape and sexual abuse. Through successful delivery of a variety of outreach services, the Outreach Coordinator helps to establish CRCC as the premier provider for survivors of rape and sexual abuse across our four county service area.

Click here for full job description.

Qualifications:

  • Bachelor’s degree in social work or related field, minimum of two years experience
  • Must have LSW or LPC
  • Excellent public speaking, presentation and communication skills
  • Ability to connect with others and forge strong relationships
  • Committed to the mission of CRCC to serve survivors and prevent sexual violence
  • Possess knowledge of cultural diversity, working with underserved and vulnerable populations
  • Ability to support and motivate potential staff and clients
  • Valid OH driver’s license. Must be able to work well with volunteers and staff and to communicate effectively. Ability to handle crisis situations with a minimum of supervision. Excellent interpersonal skills required.

Hours of Work:

This is a time full time (40-hours a week) nonexempt position requiring flexible hours of work for the purpose of meeting the need of survivor of sexual assault.  This position requires travel within the community across Cuyahoga County.

Salary: Commensurate with experience.

Client Services Specialist Part-time – Ashtabula

Position Summary:

This position is responsible for providing outstanding trauma informed client/customer service to all clients calling and coming to CRCC, and will be the primary contact for all administrative needs relating to CRCC’s client serving department in the Ashtabula Office. This position provides reception coverage and lends administrative support to the agency at large. This position further performs work of a specialized, confidential nature on matters that impact clients, counselors and contract compliance. Excellent organizational, administrative and communication skills and attention to detail are a must.

Click here for full job description.

Qualifications:

Related Degree or Certificate and (3) three years’ experience as an Administrative Assistant including experience with database management, MS Word and Excel, information/materials development, and desktop publishing programs. Work with highly confidential medical files and records experience a plus

  • Must complete forty (40) hour victim advocacy service training
  • Computer competencies in Microsoft Office
  • Must be detail-oriented
  • Skills in compiling and analyzing data
  • Skills in managing and coordinating multiple tasks with complex components
  • Good communication (written and verbal)
  • Comfort with and sensitivity to needs/expectations of clients and professionals with varied ethnic, socioeconomic, and philosophical perspectives
  • Knowledge of sexual assault issues and the impact on victims and families preferred
  • Ability to function as team member of a unit and the agency as a whole
  • Must have schedule flexibility on occasion
  • Must have reliable access to transportation
  • Must adhere to professional ethics and agency policy on confidentiality

Hours of Work:

This is a part time nonexempt position (20 hours per week on average). Work hours are 9am-5pm or determined by schedule. Some late nights or early mornings may be required.

Salary: Commensurate with experience.

Client Services and Intake Specialist – Westlake

Position Summary:

The Client Services and Intake Specialist (CSIS) in Westlake is responsible for providing outstanding trauma informed client/customer service to all clients calling and coming to CRCC via reception coverage; and by connecting clients to services quickly. This is a full-time nonexempt position (40-hours a week) which requires flexible work hours including some evenings and weekends. This CSIS shares client intake responsibilities with other Intake Specialist(s) and coordinates schedules accordingly. In the function of Intake Specialist, the CSIS assesses caller’s needs, completes Client Enrollment Forms in Apricot and directs callers to the appropriate CRCC service, or other services outside the center as necessary. The CSIS provides referrals to clients outside of the therapeutic realm and assists in connecting clients with available community resources. This position further performs work of a specialized, confidential nature on matters that impact clients, counselors and contract compliance. 

Click here for full job description.

Qualifications:

  • High School diploma and 3-5 years of experience in a similar role, BA preferred
  • Proficient in MS Word and Excel
  • Client/customer-service oriented approach to work

 Skills and Requirements

  • Comfort with and sensitivity to needs/expectations of clients and professionals with varied ethnic, socioeconomic, and philosophical perspectives
  • Ability to function as team member of a unit and the agency as a whole
  • Must adhere to professional ethics and agency policy on confidentiality
  • Computer competencies in Microsoft Office
  • Must be detail-oriented
  • Skills in managing and coordinating multiple tasks with complex components
  • Ability to handle crisis situations with a minimum amount of supervision
  • Good communication (written and verbal)
  • Must have schedule flexibility

Must have reliable access to transportation

Hours of Work:

This is a full time position (40-hours a week) requiring flexible hours (evenings and weekends) of work.  This position has a flexible schedule for the purpose of meeting the needs of survivors of sexual assault.

Salary: Commensurate with experience.

Bilingual (Spanish/English) Trauma Therapist – Lake County

Position Summary:

The Bilingual Trauma Therapist provides individual and group therapeutic services to all survivors of rape and sexual abuse, as well as to non-offending family members, guardians, and other close supporters. The Bilingual Trauma Therapist has a productivity requirement of 30% and is expected to independently manage a case load to ensure that all clients receive timely services. The Bilingual Trauma Therapist has experience with co-occurring disorders such as addictions and severe mental illness.

Click here for full job description.

Qualifications:

  • Master’s degree in Social Services, Counseling, Art Therapy and/or a related field, with valid OH license (LSW, LISW, PCC).
  • 2+ years direct clinical experience with survivors of sexual violence required.
  • Bilingual English/Spanish speaker required.
  • Experience using evidence-based modes of therapy.
  • Excellent communication and interpersonal skills in order to establish and maintain positive relationships with clients, families, peers, and community representatives.

Hours of Work:

This is a full time position (40-hours a week) requiring flexible hours (evenings, PRN Saturdays) of work.  This position has a flexible schedule for the purpose of meeting the needs of survivors of sexual assault.

Salary: Commensurate with experience.

Development Specialist

Position Summary:

This Development Specialist will work as a team affiliate to secure operating and program-related support for CRCC.

Principal Duties & Responsibilities:

  • Database Management ­- Ensure data quality; provide regular maintenance; write queries and prepare reports, analyze data; enhance systems, operationalize processes & develop management tools; plan, organize and execute training opportunities for employees; troubleshoot issues.
  • Gift Processing – Enter data in CRM-style database; maintain suite of acknowledgements, generate tax letters and invoices; produce weekly gift report; participate in reconciliation processes.
  • Special Events – Generate collateral materials; produce and organize chorale resources; work with a variety of external vendors; manage lists; support systems and processes; coordinate event set-up and tear down; offer customer service; provide cross-departmental support when needed.
  • Project Management – Enhance community-based fundraising programs: cell phone recycling, dine for a cause, online, goods & services; develop prospect management program; other duties as assigned.
    • Administrative Support – Coordinate internal and external meeting logistics, record minutes and track action items; draft correspondence; maintain files and documents; assist with scheduling; answer phone, other duties as assigned by CEO or CEAO.

Click here for full job description.

Qualifications:

Professional must be goal oriented, a self-starter, deadline conscious, highly organized and able to work independently. Final candidate will have 1-3 years demonstrated experience (professional and/or strong internships) and a working knowledge of development databases/fundraising software. Bachelor’s degree preferred.

Additional qualifications include:

  • Excellent communication skills; written and oral
  • The ability to multi-task and organize for maximum efficiency
  • A high degree of organization and attention to details
  • Professionalism
  • Competency in Microsoft Office
  • A sense of humor

Hours of Work:

This is a full-time (40 hours a week) position. CRCC offers a flexible schedule for the purposes of meeting the responsibilities of the position. Occasional evening and weekend hours required.

Salary: Commensurate with experience.

Regional Victim Specialist

Position Summary:

The Regional Victim Specialist is primarily responsible for providing trauma informed crisis and ongoing support and advocacy to survivors of rape, sex abuse and sex trafficking in the medical and judicial systems as well as clients seeking assistance through Project STAR (Sex Trafficking, Advocacy and Recovery). The Regional Victim Specialist provides a broad range of services to empower a survivor including, but not limited to: educating and facilitating the victim’s decision making, serving as a liaison between agencies, accompanying/staying with the victim during court appointments and conducting safety planning. The Regional Victim Specialist will also assist with providing training and outreach for law enforcement, prosecutors, judges, and other community professionals. This position serves survivors in Lake, Geauga and Ashtabula counties

Click here for full job description.

Qualifications:

BSW, with two years of experience in a related field providing direct services to the community in a human service program is required. MSW preferred. Case management experience is a plus. Must have ability to build relationships, collaborate internally and externally, and communicate effectively with diverse audiences, staff, volunteers and partners both verbally and in writing; able to assess the needs of clients under emotional stress and refer to appropriate resources, handle graphic accounts of crimes, interact effectively with emotionally upset survivors; Maintain confidentiality of information; Must be able to travel in North East Ohio and have valid OH driver’s license. Bi-lingual candidates are encouraged to apply.

Hours of Work:

This is a full time nonexempt position (40-hours a week) requiring flexible hours of work for the purpose of meeting the need of survivor of sexual assault.

Salary: Commensurate with experience.

Client Services Specialist (Downtown Office)

Position Summary:

This position is responsible for providing outstanding trauma informed client/customer service to all clients calling and coming to CRCC. This position provides reception coverage and lends administrative support to the agency at large. This position further performs work of a specialized, confidential nature on matters that impact clients, counselors and contract compliance.  Excellent organizational, administrative and communication skills and attention to detail are a must.

Click here for full job description.

Qualifications:

  • High School diploma and 2 – 3 years of experience in a similar role, or a college degree
  • Proficient in MS Word and Excel
  • Client/customer-service oriented approach to work

Hours of Work:

This is a full time nonexempt position (40-hours a week). Work hours are 8:30 am to 5:30 pm Monday through Thursday, and 8:30 am to 12:30 pm on Friday.

Cleveland Rape Crisis Center is an equal opportunity employer.

Salary: Commensurate with experience.

Trauma Therapist (Lake County)

Position Summary:

The Trauma Therapist provides individual and group therapeutic services to all survivors of rape and sexual abuse, as well as to non-offending family members, guardians, and other close supporters. The Trauma Therapist has a productivity requirement of 30% and is expected to independently manage a case load to ensure that all clients receive timely services. The Trauma Therapist has experience with co-occurring disorders such as addictions and severe mental illness.

Click here for full job description.

Qualifications:

  • Master’s degree in Social Services, Counseling, Art Therapy and/or a related field, with valid OH license (LSW, LISW, PCC).
  • 2+ years direct clinical experience with survivors of sexual violence required.
  • Experience using evidence-based modes of therapy.
  • Excellent communication and interpersonal skills in order to establish and maintain positive relationships with clients, families, peers, and community representatives.
  • Bi-lingual English/Spanish speaker preferred.

Hours of Work: 

This is a full time position (40-hours a week) requiring flexible hours (evenings, PRN Saturdays) of work.  This position has a flexible schedule for the purpose of meeting the needs of survivors of sexual assault.

Salary: Commensurate with experience.

Crisis Intervention Specialist (Part-Time)

Position Summary:

This position is responsible for providing CRCC’s 24-Hour Support Services including survivor care in Hospitals and Police Stations, as well as Phone and Text/Chat Hotline coverage to ensure all survivors and co-survivors of sexual abuse, rape and human trafficking in Northeast Ohio have immediate 24/7 access to support, education, crisis stabilization and follow up services.

Click here for full job description.

Qualifications:

Successful completion of Volunteer Training or staff training, and active experience as a CRCC Advocate or staff member preferred. A qualified applicant will have a background in social work, psychology, sociology or related field, with a minimum of two years professionally supervised work in the delivery of mental health, chemical dependency, social services and/or criminal justice experience. LSW a plus. Ability to serve individuals in a direct service capacity; remain calm and clear-headed in stressful or unanticipated situations; be accessible and reliable while on-call. Flexibility in scheduling is necessary and weekend and holiday hours are required. Must have valid OH driver’s license and reliable transportation to travel throughout Cuyahoga and Lake Counties.

Qualified candidates must have the ability to:

  • serve individuals in a direct service capacity
  • remain calm and clear-headed in stressful or unanticipated situations
  • be accessible and reliable while on-call
  • demonstrate sound judgment
  • communicate well with diverse audiences, clients, staff, volunteers and partners both verbally and in writing
  • connect and provide support to volunteer Advocates
  • travel throughout Cuyahoga, Lake and Geauga counties

Crisis Intervention Specialists must assume all services for the duration of their entire shifts.

Partial participation in services (such as picking up the hotlines but not being able to travel for Face to Face) may result in disciplinary action if not communicated in advance or if occurring habitually.

Hours of Work:

This is a full-time (20-25 hours a week) position. Flexibility in scheduling is necessary and evening, weekend and holiday hours are required. Must have valid Ohio driver’s license and reliable transportation. A one-year commitment is requested.

Attendance

Crisis Intervention Specialists are expected to work 40 hours per week during their designated shift hours, as well as rotating hours every other weekend. While shift reminders are sent out on the weekdays, it is the responsibility of the Crisis Intervention Specialist to be familiar with their schedules through iCarol, as well as check their email prior to starting a shift for any last-minute coverage updates. Support Specialists are responsible for tracking their hours and ensuring that they stay under 30 each week, unless permission for overtime is granted, or shifts already in-progress require extra time.

Crisis Intervention Specialists are expected to cover holidays on which they are regularly scheduled.

Salary: Commensurate with experience.

Manager of Coordinated Care

Position Summary:

The Manager of Coordinated Care is the key member and lead of CRCC client’s multi-disciplinary care team (MDCT), which include other professionals from case management, victim services, 24-hour services, Project STAR, the clinical team and outside professionals. The manager regularly communicates with clients to ensure services are delivered in a trauma informed, most effective and comprehensive way possible, and client’s barriers to receiving services are addressed. The care team members meet regularly with one another, and with the client, to monitor progress and make adjustments to the client’s care plan when necessary. The manager plays an instrumental role, serving as the care team coordinator and the client’s main point of contact, keeping everyone in touch, up to date and on the same page. The Manager of Coordinated Care also heads up numerous client experience improvement initiatives in close collaboration with the Chief Program Officer and CRCC Program Directors. Click here for full job description.

Qualifications:

BSW/MSW, or relevant degree in related field, minimum of 5 years of experience as a social service provider, LSW/LISW preferred. The ideal candidates will posses knowledge of trauma, sexual violence, mental illness, substance abuse; knowledge of cultural diversity and working with a wide variety of populations. Must have experience in project management and/or program development. High level of comfort with client data bases, data management; computer proficient. Must be able to work well with community members and staff, and to communicate effectively. Must be able to organize complex ideas and be action oriented. Ability to handle crisis situations with a minimum of supervision. Excellent interpersonal skills required.

Hours of Work:  This is a full time position (40-hours a week).

Salary: Commensurate with experience.